Malcolm graduated from the University of Bristol (UK) and has worked in the UK and Hong Kong before moving to Dubai in 2004. He is one of fewer than 250 vets who is recognized by Royal College of Veterinary Surgeons (RCVS) as an Advanced Practitioner in Small Animal Medicine (findavet.rcvs.org.uk). Malcolm holds a specialty qualification from the Australian and New Zealand College of Veterinary Scientists (ANZCVS) ) in Small Animal Medicine aswell as a post graduate certification in small animal ultrasound specializing in abdominal and cardiac ultrasound.

He enjoys medicine, diagnostic imaging, including CT imaging and cardiology and sees many second opinions in these fields as well as first opinion cases. Whilst he generally allows the other vets carry out the surgical cases he is a very experienced soft tissue surgeon.

Malcolm has attended conferences all over the world and is very much up to date with all the latest developments and research in the veterinary fields.

When not working he still tries to finish Ironman triathlon races.

Monique graduated from the University of Queensland (Aus) and has worked in Australia, Hong Kong , UK before moving to Dubai. Monique also is an RCVS recognized Advanced Practitioner in Small Animal Medicine. For more information regarding this status please see findavet.rcvs.org.uk

She holds a specialty qualification in Small Animal Medicine from the ANZCVS. As well as this, Monique has just passed an intense course in Extracorporeal Medicine from UC Davis (USA) which is basically about renal haemodialysis in cats and dogs.

Whilst Monique is a very experienced and competent medic her passion is surgery and again is highly qualified in this field having attended week long programs on thoracic, upper respiratory, facial surgery and abdominal in the past 8 months alone. She also performs may ocular surgeries including conjuntival grafts. With the use of our CT she can carry out extensive diagnostic exams to decide which BOAS procedure should be performed on our brachycephalic (squashed faced) breeds. Again our CT allows advanced imaging so many complex soft tissue and orthopaedic surgeries are performed routinely. She routinely sees surgical and medical second opinions as well as some first opinion work.

Monique is an advocate for a stress free environment for pets and their owners and the main driver in allowing our hospital to be one of the first ISFM Gold Standard cat practices in the UAE. She genuinely loves her job.

When not working she is an Ironman triathlete having competed at the 70.3 World Championships last year. Monique and Malcolm are also one of the main benefactors of the Liz School in Uganda, set up by Fred Lukonge , one of their former colleagues.

Chris has been a Vet since graduating from the University of Bristol in the UK with a Bachelor's degree in Veterinary Science (BVSc) and a Bachelor's degree in Science in Biochemistry (BSc). He is a practicing member of the Royal College of Veterinary Surgeons (MRCVS) and currently lives and works in the sunny Emirate of Dubai, UAE. A skilled small animal first opinion general practitioner, he also has a wide experience across both medicine and surgery, including out-of-hours (OOH) and emergency practice.

When Chris is not tending to the healthcare needs of Dubai’s pet population, he can usually be found running along a trail or scaling a mountain somewhere in the world.

Dr. Charlene graduated from the University of Sydney in 2010 with a Bachelor of Veterinary Science. Early in her career, she gained extensive experience working at several leading veterinary hospitals in Sydney and Canberra, where the focus was on delivering gold-standard, human-grade care. These formative years helped shape her commitment to excellence and her belief in evidence-based veterinary medicine.

Charlene has a strong passion for internal medicine and enjoys the challenge of managing complex and chronic medical cases. She is also highly experienced in handling second opinion consultations, offering thoughtful and thorough evaluations for pet owners seeking clarity and confidence in their pets’ care.

In 2017, Charlene was awarded Membership in Small Animal Internal Medicine by the Australian and New Zealand College of Veterinary Scientists (MANZCVS), receiving this distinction in recognition of her advanced knowledge and clinical acumen.

Recognizing the critical role of diagnostic imaging in veterinary medicine, Charlene pursued further training in ultrasonography. In 2024, she completed a General Practitioner Certificate (GPCert) in Diagnostic Ultrasound through the International School of Postgraduate Studies (ISVPS), UK.

Charlene is deeply committed to ethical and transparent veterinary care. She prioritizes recommending only the diagnostics, treatments, and medications that are truly necessary—ensuring every decision is made in the best interest of the patient.

She also firmly believes that the best care for each pet must be tailored to the unique circumstances of every family. Charlene is dedicated to providing open, honest discussions about all available options—ensuring that pet owners are fully informed and supported, without any judgment, regardless of the path they choose.

Now based in Dubai, Charlene brings her global experience and advanced training to every patient she sees. She is dedicated to creating a calm, fear-free, and minimally stressful environment for both pets and their owners. She believes that having a pet should be a joyful experience and that compassionate, stress-reducing veterinary care plays a key role in maintaining that bond.

Outside of her clinical work, Charlene remains active in continuing education and is committed to staying at the forefront of veterinary medical advancements.

Originally from the Rock of Gibraltar, a British Overseas Territory, Louise graduated in 2014 from The Royal (Dick) School of Veterinary Studies at the University of Edinburgh, UK. Shortly after, she embarked on a nine-month journey through Asia, Australia, and New Zealand, combining her love for travel with a growing interest in global veterinary care.

In 2015, Louise moved to Australia, where she gained invaluable experience working in a mixed animal practice in Western Sydney. After a rewarding year of professional growth, she returned to the UK, spending the next two and a half years in general practice in Newcastle. In 2019, she relocated to Dubai, where she continues to pursue her passion for high-quality veterinary medicine.

Louise has a deep-rooted love for animals and is committed to delivering compassionate, gold-standard care to every patient. She has a particular affinity for feline medicine and is especially skilled at understanding cats and creating a calm, stress-free environment tailored to their unique needs. Her gentle approach and deep empathy make her a trusted ally for even the most sensitive or anxious feline patients.

Beyond her clinical work, Louise is a passionate volunteer, dedicating her time off to under-resourced shelters and outreach programs across the globe—including St. Lucia, Cyprus, South Africa, and Thailand. Her efforts have ranged from high-volume neuter clinics to supporting communities with limited veterinary infrastructure. In South Africa, she gained hands-on experience with game animals alongside a wildlife vet and volunteered at a lion rehabilitation sanctuary. In Thailand, she assisted with reproductive procedures in large cats at the Chiang Mai Night Safari, deepening her interest in wildlife and conservation medicine.

Outside of the clinic, Louise is an avid traveler, with a particular passion for wildlife experiences. Her adventures have taken her gorilla trekking in Uganda, to Madagascar in search of lemurs, nature treks throughout Costa Rica and diving with whale sharks in the Philippines—just to name a few. Always in search of unforgettable encounters with animals in their natural habitats.

When not traveling and outside of work, she enjoys spending time at home with her two (rescued, and possibly growing number of) cats or being social—spending quality time with friends and attending local events. She is committed to continually furthering her veterinary education, engaging in professional development to stay at the forefront of the field and maintains a positive outlook on life, which she brings to both her personal and professional relationships.

Dr. Francesca graduated in Veterinary Medicine from the University of Parma, Italy, continuing a proud family tradition of veterinarians spanning three generations. Following her degree, she undertook an externship in California before beginning her career in the United Kingdom, where she worked in Essex and later gained diverse experience as a locum across the UK.

Her international career then took her to Shenzhen, China, where she spent a year and a half in an international veterinary clinic, before moving to Dubai in 2018, where she has been practising ever since.

Francesca is passionate about emergency and critical care as well as surgery, with a strong dedication to advancing her clinical skills and providing the best outcomes for her patients.

Outside of work, she enjoys spending time with her family and friends, travelling the world, and making time each year for a diving trip—combining her love for adventure with her passion for the ocean.

Ren, a University of Nottingham graduate, joined USVC in 2024 after working in Wales, UK for 4 years.

Ren has a keen interest in general practice care and is dedicated to ensuring the best outcomes for her patients, making every visit as stress-free as possible. She is passionate about the health and wellbeing of the stray population, and has rescued two little Arabian Mau’s since she joined us.

When not in the clinic, you will see Ren on a cycling track with her racing team. Whether in Al Qudra or tackling the climbs of Jebel Jais, she will always have a weekend adventure!

Pauline is originally from Pau, in Southwest France, but spent her childhood in Gabon, Congo, and Angola—where her love for animals truly began. Becoming a vet was her lifelong dream, and she made it happen in 2014 when she graduated from the University of Liège in Belgium.

Since then, her career has taken her around the world: from an internship in Sydney, to a Master’s in Wild Animal Health in London, to research on wild cats at the Smithsonian in the US, and busy small animal practices across London. She moved to the Middle East in 2019, first working in Qatar before settling in Dubai with her two rescue cats. In 2024, she joined Umm Suqeim Veterinary Centre, where she especially enjoys internal medicine and caring for hospitalized patients.

When she’s not at the clinic, Pauline loves family life with her husband, their two children, and their cats. She’s happiest outdoors—reading in the sunshine, hiking, or heading out for a run.